Privacy Policy

1. Introduction
Welcome to Jilvax! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.jilvax.com  or make a purchase.

2. Information We Collect
We collect different types of information to improve our services and provide a better shopping experience. This includes:

  • Personal Information: Name, email address, phone number, shipping/billing address, and payment details.
  • Non-Personal Information: IP address, browser type, device information, and browsing behavior.
  • Order Information: Details of the products you purchase and transaction history.
  • Cookies and Tracking Technologies: Used to enhance user experience and for marketing purposes.

3. How We Use Your Information
We use your information to:

  • Process and fulfill orders.
  • Provide customer support and respond to inquiries.
  • Improve our website and services.
  • Send promotional emails and marketing materials (with your consent).
  • Prevent fraudulent transactions and enhance security.

4. How We Share Your Information
We do not sell your personal data. However, we may share your information with:

  • Service Providers: Payment processors, shipping companies, and marketing platforms to complete transactions.
  • Legal Authorities: If required by law or to protect our rights.
  • Business Transfers: In case of a merger or sale of assets, your data may be transferred.

5. Data Security
We take appropriate security measures to protect your information from unauthorized access, loss, or misuse. However, no online transaction is 100% secure, so we encourage you to take precautions as well.

6. Your Rights and Choices

  • Access & Update: You can review and update your personal information by contacting us.
  • Opt-Out: You can unsubscribe from marketing emails at any time.
  • Data Deletion: You can request the deletion of your personal data unless we need it for legal purposes.

7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to read their policies.

8. Children's Privacy
Our website is not intended for children under 16, and we do not knowingly collect their data.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Thank you for trusting Jilvax!