Terms of Service

1. Introduction
Welcome to Jilvax! These Terms of Service  govern your use of our website www.jilvax.com and any purchases made through it. By accessing our Website, you agree to these Terms. If you do not agree, please do not use our services.

2. Use of Our Website
By using Jilvax, you agree to:

  • Be at least 18 years old or have permission from a parent/guardian.
  • Provide accurate and up-to-date personal information.
  • Use our Website only for lawful purposes.
  • Not engage in fraudulent, harmful, or illegal activities.

3. Orders and Payments

  • By placing an order, you confirm that the provided information is accurate.
  • We reserve the right to cancel or refuse any order at our discretion.
  • Payments must be made at checkout through our secure payment processors.
  • Prices are subject to change without notice.

4. Shipping and Delivery

  • We ship worldwide; delivery times vary based on location and shipping method.
  • Jilvax is not responsible for delays caused by customs, couriers, or unforeseen circumstances.
  • Customers are responsible for any customs duties, taxes, or import fees.

5. Returns and Refunds

  • Returns are accepted within 90 days of receiving your order if the product is unused and in original packaging.
  • Refunds will be processed after inspection and may take up to 14 business days.
  • Return shipping costs are the customer’s responsibility unless the item is defective.

6. Intellectual Property

  • All content on our Website (logos, images, text) is owned by Jilvax and may not be used without permission.
  • Unauthorized use of our intellectual property may result in legal action.

7. Limitation of Liability

  • Jilvax is not liable for indirect, incidental, or consequential damages resulting from the use of our products or services.
  • We are not responsible for third-party links or services accessed through our Website.

8. Termination
We reserve the right to suspend or terminate access to our Website for any violation of these Terms without prior notice.

9. Changes to These Terms
Jilvax may update these Terms at any time. Continued use of our Website after changes signifies your acceptance of the new Terms.

10. Lifetime Guarantee

At Jilvax, we believe in the lasting quality of our products. To give you extra peace of mind, we offer a Lifetime Guarantee for just $9.97. If anything goes wrong with your purchase, we’ll replace it—no questions asked!

This guarantee covers the replacement of any faulty product for the lifetime of your purchase. It must be added at the time of your order and is available as an optional add-on.

 

Contact Us
For any questions regarding these Terms, contact us:

Thank you for shopping with Jilvax!